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Frequently Asked Questions
Quick answers to common questions
How long does a recharge take?
Most recharges are processed instantly. In rare cases, it may take up to 5 minutes.
Is my payment information secure?
Yes, we use bank-grade SSL encryption to protect all your payment information and transactions.
What if my recharge fails?
If a recharge fails, the amount is automatically refunded to your account within 24-48 hours.
Can I get a refund?
Refunds are processed as per our refund policy. Please contact support for assistance.